Assistant Director

1 month ago

Vaughan, Ontario, Canada Saks Fifth Avenue OFF 5TH Full time

About This Role:

The Assistant Store Director of Customer Experience will support the Store Director in executing front-of-house priorities within the store. This includes maintaining selling floor service and merchandising standards to drive sales and customer experience. The Assistant Store Director will coach direct reports to ensure all selling floor associates meet key performance indicators and are strong brand ambassadors.

Key Responsibilities:

  1. Ensure cashiering team is scheduled to maximize coverage and operate with a sense of urgency in managing the customer line.
  2. Ensure line leader is greeting and directing customers to the appropriate register and calling for additional Associate/Manager back up as needed.
  3. Follow all directives and corporate guidelines set forth, including ensuring the area is neat, clean, set to standard with the necessary supplies, and that all merchandise movement meets fast-to-floor expectations.
  4. Teach, coach, and train associates to follow the fast-to-floor return processes to ensure merchandise is available to sell.
  5. Drive loyalty enrollments, SaksFirst acquisition, and connected service behaviors to ensure a seamless customer experience.
  6. Act as the primary Connected Service Coach to drive customer experience and reinforce Connected Service behaviors during designated peak traffic periods.
  7. Leverage and train walkie-talkie expectations for flex of coverage to support customer need.
  8. Assist in resolving customer concerns or calling in the appropriate level of Management support to resolve in the moment.

Requirements:

  1. Establish positive interpersonal relationships and actively collaborate and contribute to a positive team dynamic.
  2. Inspirational leader through both action and collaboration who acts as a coach and role model to bring out the best in their teams.
  3. Can easily adapt to changes and can be relied upon to consistently deliver exceptional results.
  4. Consistently generate and share original ideas, tackling both simple and complex problems.

About You:

  1. College Associate diploma, Bachelor's degree preferred.
  2. 3+ years of management experience with comparable volume and/or proven track record of success managing a selling workforce and achieving results.
  3. Proficiency in utilizing available technology, including Microsoft Office (Outlook, Excel, Word, and PowerPoint).
  4. Proven sales track record and results-driven approach.
  5. Proven time management skills and comfortable managing multiple projects with shifting priorities.
  6. Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.
  7. Thorough knowledge of the fashion industry and a passion for sharing your expertise.
  8. Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes.
  9. Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers.
  10. Flexibility to work evenings, weekends, and public holidays.

About Saks OFF 5TH:

  1. Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win.
  2. Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers.
  3. A culture that promotes a flexible work environment.
  4. Benefits package for all eligible full-time employees (including medical, dental, and vision).
  5. An amazing employee discount and other exciting perks.

  • Nursing Director- RN

    1 month ago

    Vaughan, Ontario, Canada Sunrise Senior Living Full time

    Job Title: Nursing Director- RNSunrise Senior Living is seeking a skilled Nursing Director- RN to lead our team of healthcare professionals in providing high-quality care to our residents. As a Nursing Director- RN, you will be responsible for overseeing the nursing team, managing health and wellness programs, and ensuring compliance with regulatory...

  • Funeral Services Coordinator Assistant

    6 days ago

    Vaughan, Ontario, Canada Park Lawn Corporation Full time

    ### Funeral Services Coordinator Assistant Role#### Job SummaryWe are seeking a Funeral Services Coordinator Assistant to join our team at Park Lawn Corporation. As a Funeral Services Coordinator Assistant, you will assist in coordinating funeral services, working closely with our funeral directors and support staff to ensure seamless execution.#### Key...

  • Nursing Director Position

    6 days ago

    Vaughan, Ontario, Canada Sunrise Senior Living Full time

    Job Title: Nursing Director PositionJob Summary: We are seeking a highly skilled and experienced Nursing Director to lead our clinical team at Sunrise Senior Living. As a Resident Care Leader, you will be responsible for promoting the health and wellness of our residents through strategic leadership and clinical care.Responsibilities:Provide strategic...

  • Director of Customer Experience

    6 days ago

    Vaughan, Ontario, Canada Saks Fifth Avenue OFF 5TH Full time

    Unlock a World of Fashion OpportunitiesSaks Fifth Avenue OFF 5TH is the ultimate luxury off-price destination, offering unparalleled brand access and seamless customer experiences. As an Assistant Director at our esteemed stores in the U.S. and Canada, you will be part of a dynamic team dedicated to delivering exceptional results.About the Role:We are...

  • Administrative Director

    2 weeks ago

    Vaughan, Ontario, Canada Ther-Motion Mechanical Inc. Full time

    Job DescriptionThis Administrative Director position is now available at Ther-Motion Mechanical Inc. in an urban setting.Implement and evaluate administrative procedures to ensure efficiency.Delegate tasks to office support staff, prioritizing work and ensuring deadlines are met.Carry out various administrative activities and administer policies related to...

  • Administrative Director for Office Operations

    7 days ago

    Vaughan, Ontario, Canada NORTH PARK CLEANERS Full time

    Company OverviewNorth Park Cleaners is a reputable cleaning services provider seeking an experienced Administrative Director to oversee our office operations.SalaryThe estimated annual salary for this position is $60,000 - $80,000 depending on location and experience.Job DescriptionWe are looking for a highly organized and detail-oriented Administrative...

  • Child Care Assistant Centre Director

    4 weeks ago

    Vaughan, Ontario, Canada BrightPath Kids Canada Full time

    Centre Operations ManagerBrightPath Kids Canada is seeking a highly skilled Centre Operations Manager to join our team. As a key member of our leadership team, you will be responsible for managing the overall operation of the centre, including recruitment and development of staff, management of policies and procedures, child safety, environmental...

  • Administrative Director

    1 week ago

    Vaughan, Ontario, Canada RRAN Electric and Automation Inc. Full time

    We are seeking a highly skilled Administrative Director to join our team at RRAN Electric and Automation Inc.About the RoleThe ideal candidate will have 1 year to less than 2 years of experience in an administrative role and possess excellent oral and written communication skills, as well as the ability to work independently and as part of a...

  • Nursing Director

    4 weeks ago

    Vaughan, Ontario, Canada Sunrise Senior Living Full time

    Job OverviewThe Resident Care Director serves as the nursing clinical leader for the community and is responsible for leading and managing the health and wellness of residents within the community. This role involves overseeing the implementation of care programs, ensuring regulatory compliance, recruiting, and performance management.Responsibilities &...

  • Executive Director of Operations for Manufacturing and Transportation

    2 weeks ago

    Vaughan, Ontario, Canada visaforyou inc Full time

    Company OverviewVisaForYou Inc. is a dynamic organization seeking an Executive Director of Operations for its manufacturing and transportation departments. This role offers a unique opportunity to lead a team and contribute to the growth of our company.SalaryWe offer a competitive salary range of $100,001 - $500,000 per year, commensurate with experience and...

  • Resident Care Director

    6 days ago

    Vaughan, Ontario, Canada Sunrise Senior Living Full time

    Job Overview:Sunrise Senior Living is seeking a Resident Care Director to lead our clinical team and promote the health and wellness of our residents.As a Resident Care Director, you will be responsible for overseeing the nursing care provided to our residents, ensuring that we meet the highest standards of quality and compliance.You will work closely with...

  • Center Director of Early Childhood Education

    1 week ago

    Vaughan, Ontario, Canada BrightPath Kids Canada Full time

    BrightPath Kids Canada is a leading provider of early childhood education services in Vaughan, ON. We are seeking an experienced and dedicated Center Director to join our team.Salary: $60,000 - $80,000 per yearJob Description:We are looking for a highly skilled and motivated Center Director to oversee the daily operations of our center. As a key member of...

  • Nursing Director

    2 weeks ago

    Vaughan, Ontario, Canada Sunrise Senior Living Full time

    Sunrise Senior Living OpportunityAt Sunrise Senior Living, we strive to deliver exceptional care and services to our residents, and we're seeking a talented Nursing Director to join our team.Key Responsibilities:Lead and manage the nursing team to promote the health and wellness of our residents.Develop and implement care programs, ensuring compliance with...

  • Director of Retail Excellence

    6 days ago

    Vaughan, Ontario, Canada Golf Town Full time

    Store General Manager Job DescriptionWe are seeking a highly skilled and experienced Store General Manager to lead our retail stores and drive sales, profitability, and customer service excellence.Key Responsibilities:Sales and Service: Facilitate exceptional customer experiences through effective MOD execution, coaching store teams on the link between...

  • Industrial Maintenance Director

    1 week ago

    Vaughan, Ontario, Canada Cascades Full time

    About the RoleWe are seeking a skilled and experienced Industrial Maintenance Director to join our team in Vaughan, ON. This is an excellent opportunity for a motivated individual with a passion for maintenance management to contribute to the success of our organization.Key Responsibilities:Sustainable Operations: The successful candidate will be responsible...

  • Auto Parts Director

    1 week ago

    Vaughan, Ontario, Canada Vaughan Chrysler Full time

    Improve Inventory Control and Customer SatisfactionDilawri Group in Ontario is seeking a skilled Auto Parts Director to join the team at Vaughan Chrysler.The ideal candidate will have:Experience as an Auto Parts Manager in a dealership environment;A valid G license, in good standing.Key Responsibilities:Supervise and Direct the Dealership Parts...

  • Nursing Director

    4 weeks ago

    Vaughan, Ontario, Canada Sunrise Senior Living Full time

    **Job Overview**The Resident Care Director (RCD) serves as the nursing clinical leader for the community, responsible for leading and managing the health and wellness of residents. This role involves overseeing the implementation of care programs, ensuring regulatory compliance, and recruiting and managing a team of clinical professionals.Responsibilities &...

  • Campus Operations Director

    4 weeks ago

    Vaughan, Ontario, Canada Niagara University Full time

    Niagara University is a leading institution in higher education, steeped in the Vincentian and Catholic traditions. With a total enrollment of nearly 4,300 students, the university occupies a beautiful campus overlooking the Niagara River gorge.Job Summary:The Director of Campus Operations will serve as an administrative leader of the University, overseeing...

  • Campus Operations Director

    4 weeks ago

    Vaughan, Ontario, Canada Niagara University Full time

    Niagara University is a leading institution in higher education, steeped in the Vincentian and Catholic traditions. With a total enrollment of nearly 4,300 students, the university occupies a lovely campus overlooking the Niagara River gorge. Its close proximity to major cultural and business centers in Niagara Falls, Buffalo, and Toronto makes it an ideal...

  • Beauty Salon Operations Director

    18 hours ago

    Vaughan, Ontario, Canada FRIDA BROW BAR Full time

    We are seeking a highly skilled Beauty Salon Operations Director to join our team at FRIDA BROW BAR.About the RoleThe successful candidate will be responsible for overseeing the daily operations of our beauty salon, ensuring that all services are delivered to the highest standard.As a key member of our management team, you will play a vital role in driving...