Bilingual Claims Representative
2 months ago
At Canadian Premier, we're dedicated to providing financial security to Canadians and their families. Our team is passionate about delivering exceptional customer service and building long-lasting relationships with our clients.
We're seeking a highly skilled Bilingual Claims Representative to join our team. As a key member of our claims department, you will be responsible for providing swift and accurate responses to customer inquiries, resolving claims in a timely and professional manner, and maintaining a high level of customer satisfaction.
Key Responsibilities- Respond to customer inquiries via phone and email
- Process claims and resolve issues in a timely and professional manner
- Stay up-to-date on company policies and procedures
- Collaborate with internal teams to ensure seamless customer service
- Fluency in English and French (written and verbal)
- Excellent communication and problem-solving skills
- Experience in a claims service role, preferably in a fast-paced environment
- Ability to work in a team environment and maintain a high level of customer satisfaction
- A competitive base salary and annual incentive bonus plan
- Comprehensive benefits package, including group retirement savings plan and professional growth and development opportunities
- A flexible workplace policy and opportunities for advancement
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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