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Travel Operations Manager
2 months ago
We are seeking a highly organized, detail-oriented Travel Operations Manager to join our team at Twil Travel.
Key Responsibilities- Manage a team of in-house travel advisors to ensure strict trip design protocols are being followed.
- Act as a reliable point of contact, liaising with clients, colleagues, and external stakeholders on behalf of the CEO.
- Oversee the full travel planning cycle, including tracking proposals, following up on open inquiries and outstanding items, final payments, trip accessories, and pre-arrival communications.
- Previous experience as a travel advisor and managing teams is highly desirable.
- Proficiency in using Sabre or other travel booking systems is required.
- A natural inclination for customer service
- Extremely organized and detail-oriented with ability to handle multiple projects and tasks simultaneously.
This is a hybrid home/office role. A minimum of 1 or 2 days in the office would be required. Office hours are Monday-Friday, 9:30am to 5:30pm.
Salary: $65,000 - $80,000 per year, depending on experience.
