Theatre Usher
4 days ago
Position Summary
At Great Canadian Entertainment, we're passionate about delivering exceptional experiences to our guests. As a Casual On-Call Theatre Usher, you'll play a vital role in ensuring our shows run smoothly and our guests have an unforgettable time.
Key Responsibilities:
- Greet guests and direct them to their assigned seating with a warm smile and a helping hand.
- Regulate the flow of guests in and out of the theatre, maintaining a safe and enjoyable environment for all.
- Respond to guest inquiries about resort events and amenities with expertise and enthusiasm.
- Communicate effectively with operational departments to ensure seamless execution of events.
- Build strong working relationships with internal and external teams to drive success.
- Comply with licensing laws, health and safety regulations, and other statutory requirements.
- Perform other duties as assigned or directed to support the success of our events.
Requirements:
- Ability to work on an as-needed basis, with varying shifts including early mornings and weekends.
- Experience in the live entertainment industry is an asset, but not required.
- Exceptional interpersonal and communication skills to engage with guests and colleagues.
- Customer service and/or hospitality experience to deliver exceptional experiences.
- Ability to multitask and handle multiple projects simultaneously.
- Ability to stand for long periods of time, with a focus on guest comfort and safety.
- Second language is an asset, but not required.
- Serving It Right Certification or ability to achieve it.
- Ability to obtain a criminal record and credit check.
- Commitment to live GCE's values: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship.
- Passion for delivering Great Experiences and Memories to our guests.
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