Theatre Usher
2 weeks ago
Job Summary
Great Canadian Entertainment is seeking a skilled and enthusiastic Theatre Usher to join our team at the River Rock Show Theatre. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our live entertainment shows.
Key Responsibilities
- Greet guests and direct them to their assigned seating, ensuring a seamless and welcoming experience.
- Regulate the flow of guests in and out of the theatre, maintaining a safe and secure environment.
- Respond to guest inquiries regarding resort events and amenities, providing accurate and helpful information.
- Communicate effectively with all operational departments to ensure seamless execution of events.
- Build strong working relationships with internal and external stakeholders, fostering a positive and collaborative team environment.
- Comply with licensing laws, health and safety regulations, and other statutory requirements.
- Perform other duties as assigned or directed by management.
Requirements
- Ability to work on an as-needed or when-needed basis, with varying shifts including early mornings and weekends.
- Experience and/or interest in the live entertainment industry is an asset.
- Exceptional interpersonal and communication skills, with a focus on customer service and hospitality.
- Ability to handle multiple tasks and projects simultaneously, with a high level of organization and attention to detail.
- Ability to stand for long periods of time, with a focus on maintaining a high level of energy and enthusiasm.
- Second language is an asset.
- Serving It Right Certification or the ability to achieve it is required.
- Ability to successfully obtain a criminal record and credit check.
- Commitment to continually increase knowledge of our products and services to offer exceptional experiences to our guests.
- Willingness to learn, develop, and achieve new skills for personal and professional development.
- Adherence to Great Canadian Entertainment's values: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship.
- Passion for providing Great Experiences and Memories to our internal and external guests, with a focus on achieving service excellence.
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