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EV Sales Specialist

2 months ago

Burnaby, British Columbia, Canada OpenRoad Auto Group Full time

About Us

OpenRoad Auto Group is a leading automotive retailer in Canada, operating 34 stores across the country. We are committed to providing our customers with an exceptional shopping experience and offer a wide range of vehicles from various brands.

Your Role

We are seeking a highly motivated and knowledgeable EV Sales Specialist to join our team at OpenRoad Volkswagen Burnaby. As an EV Sales Specialist, you will be responsible for promoting new business and contributing to the company's customer base by seeking new customers through prospecting and referral networks.

Responsibilities

  • Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening.
  • Promote new business and contributing to company's customer base by seeking new customers through prospecting and referral networks.
  • Selling new and pre-owned vehicles, and demonstrate vehicles (includes test drives).
  • Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.
  • Be thoroughly familiar with all products, including features, specifications, prices, colours, options, and standard equipment. Participate in any and all product training available.
  • Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing.
  • Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty.
  • Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations.
  • Set goals for each month's productivity; plan and organize how to reach those objectives.
  • Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery and follow up.
  • Attend department meetings as required.
  • Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
  • This position will be expected to perform other duties as assigned by management.

About You

We are looking for a passionate and knowledgeable individual who is enthusiastic about EV technology. The ideal candidate will have strong interpersonal skills, be able to work independently, and be coachable and open to continuous learning and improvement.

What We Offer

  • A competitive salary ranging from $55,000 to $120,000 per annum, depending on experience.
  • Amazing incentives, including discounted vehicle purchasing programs, boot allowance, computer rebate programs, employee referral programs, employer RRSP matching, and more.
  • Internal and external training and development opportunities for skill-development and growth.
  • A collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship-building, and empowerment.
  • Comprehensive extended health and dental plan, tailored around associate wellness.
  • Recognition and engagement events.