Hotel Operations Manager

6 days ago


Camrose, Canada Camrose Motel Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Camrose Motel. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing daily operations, and supervising a team of hotel clerks.

Key Responsibilities:
  • Customer Service: Assist guests with special needs, respond to customer inquiries, and resolve any issues in a professional and courteous manner.
  • Operations Management: Coordinate, assign, and review work tasks, maintain the operation of computer systems and equipment, and arrange for repairs to ensure business continuity.
  • Staff Supervision: Hire, train, and develop staff in job duties, safety procedures, and company policies, and provide guidance and support to ensure excellent service delivery.
  • Materials and Supplies: Requisition materials and supplies as needed to maintain a well-stocked front desk and ensure efficient operations.
Requirements:
  • 7 months to less than 1 year of experience in a similar role.
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:
  • Free parking available.
  • Support for persons with disabilities, including physical, visual, and auditory accessibility accommodations.
  • Support for newcomers and refugees, including assistance with immediate settlement needs and social and labour market integration.
  • Support for youths, including on-the-job training and mentorship opportunities.
  • Support for Veterans, including mentorship, coaching, and networking opportunities.
  • Support for Indigenous people, including cultural competency training and awareness training.
  • Support for mature workers, including phased retirement options and resources to help plan retirement.
  • Support for visible minorities, including hiring policies that discourage discrimination and mentorship programs.


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