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Hotel Operations Manager

2 months ago


Camrose, Canada Camrose Motel Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Camrose Motel. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of hotel clerks.

Key Responsibilities:
  • Customer Service: Assist clients/guests with special needs, ensuring a positive and memorable experience.
  • Operations Management: Co-ordinate, assign, and review work to ensure efficient hotel operations.
  • Team Leadership: Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Technical Support: Maintain operation of computer systems, equipment, and machinery, and arrange repair work to ensure business continuity.
  • Supply Management: Requisition materials and supplies as needed.
Additional Benefits:
  • Accessibility: We provide physical, visual, and auditory accessibility accommodations to ensure equal access for all guests.
  • Support for Newcomers and Refugees: We participate in programs that support the settlement and integration of newcomers and refugees.
  • Support for Youth: We offer on-the-job training, mentorship, and awareness training to create a welcoming work environment for youth.
  • Support for Veterans: We participate in programs that support the transition and employment of veterans.
  • Support for Indigenous People: We develop relationships with indigenous communities and provide cultural competency training.
  • Support for Mature Workers: We offer phased retirement options, mentorship, and awareness training to create a welcoming work environment for mature workers.
  • Support for Visible Minorities: We apply hiring policies that discourage discrimination and offer mentorship programs.

We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.