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Hotel Operations Supervisor
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Hotel Operations Manager
2 months ago
We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Camrose Motel. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of hotel clerks.
Key Responsibilities:- Customer Service: Assist clients/guests with special needs, respond to inquiries, and resolve issues in a professional and courteous manner.
- Operations Management: Co-ordinate, assign, and review work, maintain operation of computer systems, equipment, and machinery, and arrange repair work to ensure business continuity and customer service delivery.
- Team Leadership: Hire and train staff in job duties, safety procedures, and company policies, and provide guidance and support to ensure team members are equipped to perform their roles effectively.
- Supply Management: Requisition materials and supplies, and ensure that the front desk area is well-stocked and organized.
- Free Parking: Enjoy the convenience of free parking available on site.
- Accessibility: Our hotel provides physical accessibility accommodations, visual accessibility accommodations, and auditory accessibility accommodations to ensure that all guests have an equal opportunity to enjoy their stay.
- Indigenous Support: We participate in a government or community program or initiative that supports Indigenous people, and we provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.
- Visible Minority Support: We participate in a government or community program or initiative that supports members of visible minorities, and we offer mentorship programs that pair members of visible minorities with experienced employees.
- Youth Support: We participate in a government or community program or initiative that supports youth employment, and we offer on-the-job training tailored to youth.
- Veteran Support: We participate in a government or community program or initiative that supports Veterans, and we offer mentorship, coaching, and networking opportunities for Veterans.
The official language of this job is English.
