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Hotel Operations Supervisor

2 months ago


Camrose, Canada Camrose Motel Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at Camrose Motel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our facilities are well-maintained.

Key Responsibilities
  • Guest Services: Assist guests with special needs, ensuring that their stay with us is comfortable and enjoyable.
  • Team Management: Co-ordinate, assign, and review work for our hotel staff, providing guidance and support as needed.
  • Staff Development: Hire and train new staff members, teaching them about our hotel's policies, procedures, and safety protocols.
  • Facilities Management: Oversee the maintenance of our hotel's computer systems, equipment, and machinery, ensuring that they are in good working order and that any issues are promptly addressed.
  • Supply Chain Management: Requisition materials and supplies as needed, ensuring that our hotel is well-stocked and that our guests have everything they need.
Benefits
  • Free Parking: Our hotel offers free parking for our guests and staff.
  • Accessibility Features: We provide physical, visual, and auditory accessibility accommodations to ensure that all guests can fully enjoy their stay with us.
Support for Diversity and Inclusion
  • Disability Support: We participate in government and community programs that support people with disabilities, providing mentorship, coaching, and networking opportunities.
  • Newcomer Support: We offer support for newcomers and refugees, including assistance with immediate settlement needs and social and labour market integration.
  • Youth Support: We participate in programs that support youth employment, offering on-the-job training and mentorship opportunities.
  • Veteran Support: We offer support for veterans, including mentorship, coaching, and networking opportunities.
  • Indigenous Support: We develop and maintain relationships with indigenous communities and provide cultural competency training to our staff.
  • Mature Worker Support: We offer phased retirement options and provide resources to help mature workers plan their retirement.
  • Visible Minority Support: We participate in programs that support members of visible minorities and offer mentorship programs to pair them with experienced employees.