Event Operations Specialist

3 days ago


Toronto, Ontario, Canada Disability Solutions Full time

Disability Solutions seeks a detail-oriented team player to support the day-to-day operation of our Meetings & Events department. Located in Toronto's Entertainment District, our hotel is situated in the true heart of the city.

Job Summary:

We are looking for an Event Operations Specialist to provide administrative support to department managers as assigned. This includes sending daily and weekly reports to all pertinent hotel departments, maintaining the accuracy of the BEO master book, and assisting in the preparation of Banquet Event Orders.

About Us:

Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. Our property is situated at the center of it all yet unabashedly original, making it the perfect location for meetings and events.

Responsibilities:

  • Provide administrative support to department managers as assigned
  • Maintain the accuracy of the BEO master book
  • Assist in the preparation of Banquet Event Orders
  • Answer phones and respond to client-facing email correspondence
  • Review resumes and BEOs in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
  • Prepare site visit and planning visit packets
  • Respond to external and internal requests, emails, or other needs in manager's absence
  • Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery
  • Coordinate internal meetings
  • Provide onsite event support as needed and determined by Director of Sales & Marketing
  • Compile property-specific reports or data sets and disseminate as needed

Your Experience Includes:

  • 1 Year of Hospitality Experience
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
  • Knowledge of Hotel Operational Systems, such as Delphi, preferred
  • Able to work a flexible schedule, including weekends and holidays

What We Offer:

  • $55,000 - $65,000 per year
  • Competitive health & wellness benefits
  • Paid Sick Days, Vacation, and Holidays
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Employee Hotel Rates
  • Other discounts and more


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