Customer Service Representative Call Center Specialist

2 weeks ago


Winnipeg, Manitoba, Canada DHL Germany Full time
Why DHL is a Great Place to Work

DHL Express is committed to creating an environment that empowers every team member to make a significant impact on our business. Our corporate culture is built on personal commitment – to our business, to each other, and to our global communities.


About the Role

We are seeking a highly motivated Customer Service Representative to join our Call Center team in Germany. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.


Key Responsibilities
  • Provide timely and effective resolution to customer inquiries and complaints
  • Handle high-volume calls with professionalism and poise
  • Collaborate with internal teams to resolve complex customer issues

What We Offer

As a Customer Service Representative at DHL, you can expect:

  • A competitive salary: €35,000 - €45,000 per year (estimated)
  • A comprehensive benefits package, including health insurance and retirement plans
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Requirements

To succeed in this role, you should have:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Strong problem-solving and analytical skills

How to Succeed at DHL

At DHL, we value our employees' individual contributions and strive to create a workplace that is inclusive, respectful, and empowering. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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