Customer Service Representative

2 weeks ago


Winnipeg, Manitoba, Canada Aplin Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Aplin. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and the public.

About the Role

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be required to operate our switchboard or telephone system, respond to customer inquiries, and provide basic information as needed.

Key Responsibilities
  • Provide exceptional customer service to clients and the public
  • Operate switchboard or telephone system
  • Respond to customer inquiries and provide basic information
  • Perform clerical duties, such as filing and sorting mail
  • Calculate billing charges
  • Perform data entry
Requirements

To be successful in this role, you will require:

  • Excellent communication skills, both written and verbal
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills, including MS Excel and MS Word
  • Switchboard experience, preferably with 1-25 lines
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $45,000 - $55,000 per year, depending on experience. Additionally, you will receive comprehensive training and ongoing support to ensure your success in this role.



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