Hardware Support Specialist

4 weeks ago


Fredericton, New Brunswick, Canada PeopleToGo Full time

Job Summary:

We are seeking a skilled Hardware Support Specialist to join our team at PeopleToGo. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients. Your primary focus will be on performing intermediate-to-advanced hardware break-fix services, including PC, laptop, network printer, and server maintenance.

Responsibilities:

  • Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers.
  • Provide 2nd level Help Desk support and respond to customer inquiries in a timely and professional manner.
  • Communicate with customers to diagnose problems, establish E.T.A., and parts requirements.
  • Perform basic LAN and internetworking related activities.
  • Handle bench repairs (depot service) & remedial maintenance.

Requirements:

  • 3-5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities.
  • 3-5 years of deskside support experience.
  • 3-5 years of break-fix experience.
  • A+ certification & at least one certification from either Cisco or Microsoft.
  • Strong internetworking and troubleshooting skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Interested individuals should submit their resume and daytime contact information to us directly. We look forward to hearing from you



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