Technical Support Specialist

4 weeks ago


Fredericton, New Brunswick, Canada CUSTOM KART INC. Full time

Job Title: Technical Support Specialist

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Custom Kart Inc. The successful candidate will provide technical support to our employees, ensuring they have the necessary tools and resources to perform their jobs efficiently.

Key Responsibilities:

  • Provide technical assistance to employees via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and software
  • Install, configure, and maintain computer hardware and software
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other teams to ensure seamless technical support

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Work Conditions and Physical Capabilities:

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail

Personal Suitability:

  • Accurate
  • Client focus
  • Judgement
  • Organized
  • Team player


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