Technical Support Specialist
4 weeks ago
At CUSTOM KART INC., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our employees and ensuring the smooth operation of our computer systems and networks.
Key Responsibilities:- Provide technical support to employees via phone, email, or in-person
- Install, configure, and troubleshoot computer hardware and software
- Monitor and maintain computer systems and networks to ensure optimal performance
- Document and track technical issues and resolutions
- Collaborate with other technical teams to resolve complex technical issues
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
Work Conditions and Physical Capabilities:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal Suitability:
- Accurate
- Client focus
- Judgement
- Organized
- Team player
Work Term: Permanent
Work Language: English
Hours: 30 to 35 hours per week
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