Technical Support Specialist

4 weeks ago


Fredericton, New Brunswick, Canada CUSTOM KART INC. Full time

At CUSTOM KART INC., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our employees and ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:
  • Provide technical support to employees via phone, email, or in-person
  • Install, configure, and troubleshoot computer hardware and software
  • Monitor and maintain computer systems and networks to ensure optimal performance
  • Document and track technical issues and resolutions
  • Collaborate with other technical teams to resolve complex technical issues

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Work Conditions and Physical Capabilities:

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail

Personal Suitability:

  • Accurate
  • Client focus
  • Judgement
  • Organized
  • Team player

Work Term: Permanent

Work Language: English

Hours: 30 to 35 hours per week



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