Event Production Manager

3 days ago


Old Toronto, Canada SEPHORA Full time

About Sephora Canada

We're passionate about finding and sharing beauty in the world. Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community.

Job Description:

  • Overview
    • As a Stage Experience Manager at Sephora, you will be responsible for managing all aspects of the client experience and services, classes, and events in a specific store location.

Key Responsibilities:

  1. Develop Your Team: Manage daily operations at the Beauty, Skin, and Fragrance Studio. Ensure Coordinators are adequately trained to manage the Studio and drive services on a day-to-day basis.
  2. Embracing Innovation: Train beauty advisors on technology innovations within services to provide an elevated in-store experience.
  3. Client Experience: Manage Services online reservation system, publish beauty advisors' availability, and ensure staffing levels support smooth client flow.
  4. Training & Development: Execute beauty advisors' training for new hires and existing team members. Facilitate orientation and selling model training sessions.
  5. Visual Merchandising: Support Operations team by ensuring merchandising concepts and sales floor visuals meet company standards.
  6. Vendor Management: Engage with store brands visiting the store and ensure brand representatives effectively train cast on their products.

Requirements:

  1. Experience: 2-4 years' experience in a similar role at a similar volume store or equivalent internal experience.
  2. Skills: Excellent verbal/written communications skills and ability to influence business partners.
  3. Team Leadership: Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast.

About Working at Sephora

You'll work alongside top talent in the industry, enjoy perks like discounts and exclusive events, and benefit from extensive training to build your career plan.

EEO Statement

Sephora Canada is committed to equal opportunity employment and advancement, creating an inclusive environment where every person can belong, grow, and build a beautiful career.



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