Program Administrator
1 week ago
We are seeking a highly skilled and experienced Program Administrator to join our team at CMG Marketing. The successful candidate will provide administrative and operational support to our programs and clients while delivering exceptional customer service.
Key Responsibilities:- Administrative Support: Assist in the day-to-day administration of programs, including data entry, tracking, and reporting.
- Customer Service: Answer and handle customer inquiries, complaints, and issues in a professional and timely manner via phone and email.
- Schedule Management: Manage and monitor program schedules, ensuring timely execution and delivery of all program components.
- Collaboration: Collaborate with clients, stakeholders, and team members to ensure program goals and objectives are met.
The ideal candidate will have 2+ years of experience in program administration or customer service, a related diploma, excellent communication skills, strong interpersonal skills, and proficiency in Microsoft Office Suite.
The salary for this position is estimated to be around $60,000 - $80,000 per year, depending on qualifications and experience.
Requirements:- 2+ years of experience in program administration or customer service
- Related Diploma
- Excellent communication skills, both verbal and written
- Strong interpersonal skills and ability to build and maintain positive relationships with clients, stakeholders, and team members
- Ability to work independently, as well as part of a team, in a fast-paced, deadline-driven office environment
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
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