Administrative Program Assistant
4 days ago
Job Posting Summary
The University Health Network is seeking an exceptional Administrative Program Assistant to join their team. This role will provide administrative support to the Program Services Manager and contribute to the delivery of high-quality patient care.
Key Responsibilities
- Provide administrative support to the Program Services Manager, including reception duties, data entry, and record-keeping.
- Communicate effectively with patients, staff, and external agencies to ensure seamless service delivery.
- Manage office supplies, maintain inventory, and perform other tasks as required.
- Compile and enter program service statistics and data into the ADT system.
- Prepare reports, letters, memos, agendas, and meeting minutes as needed.
- Organize room bookings, conference requests, and catering for patients and staff.
- Track and submit payroll accurately and on time.
- Provide administrative support to other program administrative positions as required.
- Comply with patient safety responsibilities and hospital plans, policies, and procedures.
Requirements
- Community College with a recognized Office Management Certificate or equivalent, Basic Accounting and Medical Terminology.
- Minimum of two years relevant experience; experience in Complex Continuing Care service provision an asset.
- Excellent computer skills: MS Word, Excel, PowerPoint, Outlook, and Calendar.
- Working knowledge of telephone systems, photocopiers, fax machines, printers, and other office equipment.
- Excellent time management and organizational skills, ability to work under pressure, and prioritize tasks effectively.
- Strong customer service orientation and excellent verbal, written, and interpersonal communication skills.
- Ability to function well independently and in a professional manner, with attention to detail and a commitment to confidentiality.
- Demonstrated ability to maintain a flexible and mature attitude, with initiative and capacity to handle complex tasks simultaneously.
- Willingness to implement new initiatives as required and excellent attendance history.
- Must be proficient in English.
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