Customer Service Ambassador

1 week ago


Edmonton, Alberta, Canada U-Haul Full time

Job Summary:

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use technology to manage rentals, inventory, and customer interactions.
  • Perform equipment inspections, maintenance, and repairs to ensure a safe and reliable experience for customers.
  • Answer customer questions, provide education on products and services, and promote U-Haul's offerings.
  • Prepare rental invoices, process payments, and handle customer returns.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Valid driver's license and good driving record.
  • High school diploma or equivalent.

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

Physical Demands:

The work requires physical exertion, including long periods of standing, moving around, and lifting equipment weighing up to 50 pounds.

U-Haul's Commitment to Excellence:

U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We offer a comprehensive benefits package, opportunities for advancement, and a supportive work environment.



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