Maintenance Ambassador

3 days ago

Edmonton, Alberta, Canada Coast Hotels Full time
{"title": "Maintenance Ambassador", "content": "Maintenance Ambassador

Coast Hotels is seeking a skilled Maintenance Ambassador to join our team. As a key member of our maintenance team, you will be responsible for ensuring the overall success of the hotel by attending to general hotel maintenance requests and providing exceptional customer service to guests.

Key Responsibilities:
  • Provide superior customer service and specialized services to guests
  • Perform moderately complex tasks in area of specialty, such as general repair and maintenance of the property
  • Adhere to Coast Hotels' quality and industry standards when completing tasks
  • Handle complaints and concerns where possible and appropriate
  • Report inventory levels to Maintenance Supervisor
  • Follow established Occupational Health & Safety procedures and policies when completing tasks
  • Ensure the security of the property, the Ambassadors and guests when completing tasks
  • Demonstrate a superior customer service attitude with ambassadors and guests
Requirements:
  • Secondary school diploma required
  • Minimum 2 years related work experience
  • Knowledge of all tools, equipment, and processes needed to perform work
  • Good communication, interpersonal, and customer service skills
  • Physical mobility and stamina
  • Strong knowledge of health and safety regulations
  • Professional attitude and appearance
  • Excellent time management and organizational skills
  • Knowledge of the products and facility in area of expertise
  • Ability to deal with high pressure environments

What We Offer:

  • Exemplifies Coast's core values and enjoys working in a culture of accountability
  • Able to work a flexible schedule, which includes evenings, weekends and holidays
", "lang_code": "en-US"}

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