Client Service Coordinator
1 week ago
Societe Generale Corporate Investment Bank, a leading European corporate and investment bank, seeks an experienced professional to join its Global Banking Technology & Operations (GBTO) team as a Client Service Coordinator - Operational Excellence Specialist. This role will be based in New York and will focus on supporting the Structured Finance department.
Job SummaryThe ideal candidate will have a strong background in commercial lending, loan administration, and operational excellence. They will be responsible for ensuring the smooth operation of loan servicing processes, including reviewing and authorizing daily transactions, reconciling interest and fees, and investigating discrepancies. Additionally, they will contribute to the improvement of processes and align them globally, focusing on data quality, payments, event management, and key performance indicators (KPIs).
Key Responsibilities- Assist production teams as needed and provide technical support to build expertise within the STR Servicing teams.
- Review, verify, and authorize daily loan transactions, including Money Market, Commercial Paper, Non-performing, and Direct/Agented facilities.
- Ensure proper reconciliation of interest, commitment fees, and investigate any discrepancies.
- Contribute to the improvement of AMER processes and aligning STR processes globally, with a focus on data quality, payments, event management, and KPIs.
- Support the STR manager in monitoring STR Servicing processes and data quality through various system-generated reports.
- Act as a Subject Matter Expert and preferred point of contact for related projects.
To be successful in this role, you will need:
- Proficiency in Loan IQ (LIQ Loan System) and experience servicing syndicated deals as an agent.
- Advanced Excel skills.
- A minimum of 5 years of experience in commercial lending using Loan IQ, with exposure to diverse portfolios (agency/syndicated loans).
- Knowledge of financial products, especially loans, guarantees, and standby letters of credit.
We offer a comprehensive benefits package, including:
- A competitive salary range of $120,000 - $180,000 per year.
- Minimum of 20 vacation days + 4 personal days.
- Supportive maternity, paternity, parental, and adoption leave policy.
- Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories.
Societe Generale Corporate Investment Bank is committed to being an employer of choice, offering a culture of continuous development, and promoting interaction and collaboration among colleagues. We believe in creating a work environment that supports our employees' growth and well-being.
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