Client Services Coordinator Professional

7 days ago


Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

Societe Generale is a leading European corporate and investment bank that offers excellence of service to its clients, strong profitability to the Group and its shareholders, and an employer of choice for its employees.

About the Role

We are seeking a highly skilled Client Services Coordinator to join our team in New York. As a key member of our Loan Servicing Group, you will be responsible for supporting the Structured Finance department, ensuring operational performance and efficiency across the perimeter.

Key Responsibilities
  • Assist production teams as needed and provide technical support to build expertise within the STR Servicing teams.
  • Review, verify, and authorize daily loan transactions, including Money Market, Commercial Paper, Non-performing, and Direct/Agented facilities.
  • Ensure proper reconciliation of interest, commitment fees, and investigate any discrepancies.
  • Contribute to the improvement of AMER processes and aligning STR processes globally, with a focus on data quality, payments, event management, and key performance indicators (KPIs).
  • Support the STR manager in monitoring STR Servicing processes and data quality through various system-generated reports.
  • Serve as a Subject Matter Expert and preferred point of contact for related projects.
  • Ensure comprehensive process documentation and team training to maintain high standards.
Requirements
  • Proficiency in Loan IQ (LIQ Loan System) and experience servicing syndicated deals as an agent.
  • Advanced Excel skills.
  • A minimum of 5 years of experience in commercial lending using Loan IQ, with exposure to diverse portfolios (agency/syndicated loans).
  • Knowledge of financial products, especially loans, guarantees, and standby letters of credit.
Benefits

We offer a competitive compensation package, including a salary range of $80,000 - $120,000 per annum, depending on experience, plus benefits such as:

  • Minimum of 20 vacation days + 4 personal days.
  • Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories.
  • Fully sponsored virtual healthcare assistance and Employee Assistance Program.
  • Variety of Employee Resource Groups (ERG) to engage with.
What We Offer

At Societe Generale, we pride ourselves on offering a dynamic and inclusive work environment, where our employees can grow and develop their careers. We offer a range of benefits, including:

  • Opportunities for professional development and training.
  • A hybrid work arrangement that offers flexibility and work-life balance.
  • A supportive Maternity, paternity, parental, and adoption leave policy.


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