Accounts Collection Specialist

3 weeks ago


Montreal, Quebec, Canada VitalAire Canada Inc. Full time
Key Responsibilities

This role is responsible for ensuring the accurate and timely collection of accounts receivable, maintaining a high level of customer satisfaction, and adhering to company policies and regulations.

  • Maintaining Accounts Receivable: Ensure that all outstanding accounts are paid within 45 days or less. This includes reviewing delinquent accounts, negotiating payment terms with customers, and sending follow-up communications as needed.
  • Customer Record Management: Record and update customer financial information, including payment history and collection efforts. Reconcile accounts monthly to ensure accuracy and improve customer performance.
  • Quality Assurance: Ensure that all customer payments are processed accurately and on time. Maintain knowledge of company procedures outlined in the Quality Manual and implement corrective measures as needed.
  • Customer Relationships: Develop strategies to enhance customer satisfaction and loyalty.
Requirements

To be successful in this role, you will need:

  • Experience: Minimum 1 year of experience in an Accounts Receivable/Collections role or Customer Service.
  • Diploma: Post-secondary diploma or college degree in Administration or a related field.
  • Knowledge: Proficiency in both English and French (required for serving clients), basic accounting skills, and computer systems (Google Suite and Oracle).

Estimated Salary: $60,000 - $80,000 per year.

VitalAire Canada Inc. offers a dynamic work environment, opportunities for growth and development, and a competitive salary package.



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