Accounts Receivable Specialist

1 week ago


Montreal, Quebec, Canada Vacances Air Canada Air Canada Vacations Full time
About the Role

We are seeking an experienced Accounts Receivable Specialist to join our team in Montreal. This is a 12-month temporary position that offers a unique opportunity to work with a dynamic and customer-focused organization.

Job Description

This role will be responsible for reconciling, collecting, and following up on outstanding accounts within a pre-set period. You will respond to daily phone calls from customers, handle emails from external and internal customers, and provide excellent customer service. Your key responsibilities will include:

  • Collection: Reconcile, collect, and follow up on all outstanding accounts.
  • Responding and handling daily phone calls from customers.
  • Responding and handling daily emails from external and internal customers.
  • Answer queries related to invoices for travel agents, customers, and staff.
  • Provide outstanding Customer Service to external and internal customers.
  • Establish relationships with travel agents and other departments within the company.
  • Analyze and reconcile accounts.
  • Responsible for commission payout, overpayments, and other refunds as per prescribed deadline.
  • Execute Program modification adjustments and refunds.
  • Control of the non-ticketed report to ensure ticket issuance (daily).
  • Ensure all credit card charge backs and inquiries are actioned, collected, and responded prior to deadline specified by the credit card company.
  • Execute daily cash receipts deposits and bank preparation.
  • Reconcile and validate Bulk payments on a weekly basis.
  • Reconcile and balance ASR reports expedited by travel agencies on a weekly basis.
  • Action daily queues from reservation systems.
  • Verify, validate, and make necessary adjustments on the monthly Sales journal.
  • Coordinate operational activities of all regular bookings.
  • Manual verification and removal of ACV EBB and Supplier EBB that does not meet conditions.
  • Document accurate records regarding all aspects of the group, including payments received, refunds issued, and back-ups.
  • Assist in reconciling group files prior to ticket issuance and release of commission.
  • Apply and reconcile promotions coming from Sales and Revenue management.
  • Assist Superiors by suggesting improvements and new ideas in AR daily functions.
Requirements

To be successful in this role, you will need:

  • General accounting knowledge with at least two years' experience in an Accounts Receivable department or equivalent.
  • Knowledge of other Department functions within the company.
  • Knowledge of Excel and Word.
  • Bilingualism in English and French is a must.
  • Ability to work under pressure and multitask.
  • Ability to work in a team environment, contributing to department goals.
Salary

The estimated salary for this role is between $55,000 and $65,000 per year, depending on experience and qualifications.



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