Accounts Receivable Specialist
1 week ago
We are seeking an experienced Accounts Receivable Specialist to join our team in Montreal. This is a 12-month temporary position that offers a unique opportunity to work with a dynamic and customer-focused organization.
Job DescriptionThis role will be responsible for reconciling, collecting, and following up on outstanding accounts within a pre-set period. You will respond to daily phone calls from customers, handle emails from external and internal customers, and provide excellent customer service. Your key responsibilities will include:
- Collection: Reconcile, collect, and follow up on all outstanding accounts.
- Responding and handling daily phone calls from customers.
- Responding and handling daily emails from external and internal customers.
- Answer queries related to invoices for travel agents, customers, and staff.
- Provide outstanding Customer Service to external and internal customers.
- Establish relationships with travel agents and other departments within the company.
- Analyze and reconcile accounts.
- Responsible for commission payout, overpayments, and other refunds as per prescribed deadline.
- Execute Program modification adjustments and refunds.
- Control of the non-ticketed report to ensure ticket issuance (daily).
- Ensure all credit card charge backs and inquiries are actioned, collected, and responded prior to deadline specified by the credit card company.
- Execute daily cash receipts deposits and bank preparation.
- Reconcile and validate Bulk payments on a weekly basis.
- Reconcile and balance ASR reports expedited by travel agencies on a weekly basis.
- Action daily queues from reservation systems.
- Verify, validate, and make necessary adjustments on the monthly Sales journal.
- Coordinate operational activities of all regular bookings.
- Manual verification and removal of ACV EBB and Supplier EBB that does not meet conditions.
- Document accurate records regarding all aspects of the group, including payments received, refunds issued, and back-ups.
- Assist in reconciling group files prior to ticket issuance and release of commission.
- Apply and reconcile promotions coming from Sales and Revenue management.
- Assist Superiors by suggesting improvements and new ideas in AR daily functions.
To be successful in this role, you will need:
- General accounting knowledge with at least two years' experience in an Accounts Receivable department or equivalent.
- Knowledge of other Department functions within the company.
- Knowledge of Excel and Word.
- Bilingualism in English and French is a must.
- Ability to work under pressure and multitask.
- Ability to work in a team environment, contributing to department goals.
The estimated salary for this role is between $55,000 and $65,000 per year, depending on experience and qualifications.
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