Senior Financial Collections Specialist

2 weeks ago


Montreal, Quebec, Canada Lightspeed Full time

We are seeking a skilled Senior Financial Collections Specialist to join our team in Montreal. Located within the Finance department and reporting directly to the Team Lead, this role involves interacting with customers on a daily basis to resolve outstanding account balances.

The ideal candidate will possess excellent written and spoken English and French language skills, as well as experience in a similar collection function or customer-facing role. In addition to proficiency in financial software such as Coupa, SAP, Ariba, and Netsuite, they will also be able to effectively collaborate with the sales team to address various contract-related matters.

Key Responsibilities:
  • Contacting customers with overdue account balances
  • Submitting invoices to clients' portals
  • Applying wire payments received in the bank to Netsuite invoices
  • Reconciling the bank to Netsuite
  • Collaborating with the sales team on contract terms and software suspension
  • Referencing accounts to a collection agency when all internal efforts have been exhausted

We offer an estimated salary of $65,000 - $85,000 per year, based on industry standards for this position in Montreal. Additionally, we provide a flexible hybrid work environment (three days a week in office) and an unlimited paid time off policy.

This role requires 1-2 years of experience in a collection function or customer-facing role, along with knowledge of the finance industry. The successful candidate will thrive in a fast-paced environment and be comfortable working independently while also contributing to a collaborative team effort.



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