Business Development Associate

We are seeking a highly motivated and detail-oriented Relationship Manager Trainee to join our team at BMO. As a key member of our commercial banking team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving business growth.

• Provide technical expertise for proactive credit analysis, structuring, pricing, and overall transactions assessment within the assigned portfolio/jurisdiction.
• Offer advisory support to the team to provide insights on the accuracy and consistency of decisions relative to risk strategies, policies, and appetite.
• Identify deficiencies and recommend corrective action plans.
• Make credit and pricing decisions and recommendations in accordance with sound credit-granting principles in compliance with Bank policies and procedures.
• Identify prospective customers and/or refer customers with Personal Banking and/or more complex needs to appropriate personnel.
• Understand the local market and proactively develop relationships with centres of influence.
• Develop internal and external networks and referral sources to ensure ongoing growth of BMO's business.
• Answer inquiries and provide accurate information about business banking products and services.
• Respond to information requests and follow established protocols.
• Resolve or escalate issues.
• Develop and maintain long-term, profitable relationships and expand organization's wallet share within the assigned portfolio.
• Break down strategic problems, and analyze data and information to provide insights and recommendations.
• Monitor and track performance, and address any issues.
• Design and produce regular and ad-hoc reports, and dashboards.
• Coordinate the management of databases; ensure alignment and integration of data in adherence with data governance standards.
• Build change management plans of varying scope and type; lead or participate in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.
• Lead or participate in defining the communication plan designed to positively influence or change behaviour; develop tailored messaging; and identify appropriate distribution channels.
• Provide advice and support with a focus on unique and complex credit transactions; provide day-to-day technical support for team members.
• Independently examine credit transactions and related reporting (e.g. exception reports) for adherence to transactional policies and procedures.
• Develop risk profiles, credit structuring of lending proposals, and complete credit investigations.
• Examine individual transactions for the designated portfolio and aggregate portfolio information to monitor, analyze, and report on the quality of credit activities and risk-related decisions.
• Understand customer needs and offer financial solutions that meet customer goals.
• Understand the local market and proactively develop relationships with centres of influence.
• Develop internal and external networks and referral sources to ensure ongoing growth of BMO's business.
• Recommend and implement solutions based on analysis of issues and implications for the business.
• Deliver exceptional customer service to build trust by providing expertise, responsive service, and support.
• Assist in the development of strategic plans.
• Identify emerging issues and trends to inform decision-making.
• Develop solutions and make recommendations based on an understanding of the business strategy and stakeholder needs.
• Provide input into the planning and implementation of operational programs.
• Provide advice and guidance to assigned business/group on implementation of solutions.
• Ensure alignment between stakeholders.
• Support the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Help determine business priorities and best sequence for execution of business/group strategy.
• Conduct independent analysis and assessment to resolve strategic issues.
• Build change management plans of varying scope and type; lead or participate in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.
• Execute work to deliver timely, accurate, and efficient service.
• Develop, maintain, and execute a business plan, including relationship management strategies, to achieve customer retention objectives.
• Develop client rapport and instil confidence to develop credibility and earn their trust as relationship manager.
• Identify business needs, design/develop tools and training and coaching programs to address observed trends and skill gaps; may include delivery of training to audiences.
• Follow security and safeguarding procedures and apply due diligence in accordance with Bank's policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.
• Adhere to business banking lending processes, policies, procedures, legal, regulatory, audit, and ethical requirements.
• Maintain the confidentiality of customer and Bank information in compliance with Bank policies and procedures.
• Identify risks and take appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercise judgment to identify, diagnose, and solve problems within given rules.
• Work independently on a range of complex tasks, which may include unique situations.
• Broad work or accountabilities may be assigned as needed.

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Successful completion of CMS Compass Program or equivalent knowledge and experience – required.
• Strong knowledge of business banking products, lending processes and loan documentation, and supporting policies, procedures, and technologies.
• Strong experience with customer sales and service.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

$96,500.00

Pay Type: Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

We're here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.