System Administrator

6 days ago

Kingston, Ontario, Canada IPG Photonics Full time

Job Summary:

IPG Photonics is seeking a highly motivated and experienced individual to join our expanding IT team and work in a growing, dynamic, high-tech manufacturing company. As a System Administrator, you will help develop, maintain, and secure our global infrastructure.

Key Responsibilities:

  • Create and maintain system configuration, and troubleshooting documentation as needed.
  • Review all policies and procedures and ensure they are being adhered to
  • Proactively troubleshoot and test application performance for potential bottlenecks and identify areas for continual improvement
  • Provide all level IT support for local and remote sites and be available to support business IT needs off-hours.
  • Lead vulnerability mitigation and scheduled system patching cycles.
  • Actively claim, triage, and resolve IT tickets and contribute to the teams overall SLA matrixes
  • Configure, install, hardware upgrade and review infrastructure systems to ensure their smooth and reliable operation for fulfilling business objectives and processes
  • Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices as needed
  • Participate in outage/incident bridge calls as needed
  • Hands on administering infrastructure services including but not limited to Microsoft Active Directory, Server Deployment, Citrix, Microsoft Exchange and Office365, Nutanix, VMware, Veeam Backup, SolarWinds, Mobile Iron, Okta any other duties assigned by the manager.
  • Monitors and analyzes infrastructure systems and business applications for advanced notification of potential issues and identify and recommend proactive resolutions
  • Ensures infrastructure systems and applications are compliant to meet the highest levels of security and data integrity
  • Coordinate with vendors and other IT personnel for problem resolution
  • Perform installation and migration of systems and services at branch locations
  • Follow assigned project tasks and commit to timelines
  • Provide weekly status update on all assigned projects tasks
  • Recognize roadblocks and work to resolve them before they impact schedules

Requirements:

  • 3+ years of experience in infrastructure support roles
  • 3+ years hands-on experience working with Microsoft Azure or equivalent, Active Directory, Group Policies, DNS, DHCP, LDAP, Windows, and Linux operating systems, Veeam, Microsoft Exchange, Nutanix, VMWare and Monitoring Tools.
  • SSL Certificates and Certificate Authorities
  • Ability to work independently as well as in a team environment
  • Demonstrate a strong understanding of ITIL best practices and experience with an ITSM tool
  • Excellent hardware and software troubleshooting experience
  • Strong interpersonal, written, and oral communication skills
  • Self-motivated and directed, with keen attention to detail
  • Proven analytical and problem-solving abilities
  • Strong customer service orientation. Ability to verbally communicate complex concepts and address sensitive situations, resolve conflicts, negotiate, motivate, and persuade others
  • Experience working in a team-oriented, collaborative environment
  • Migration from on-premises Exchange to Office 365
  • Experience with SSO, specifically Okta and Azure AD SSO
  • Experience with PowerShell scripting
  • Knowledge of networking configurations, installation, and maintenance
  • Mergers and Acquisitions experience

Education & Certification:

  • BS degree in Computer Science, Engineering a related subject or equivalent experience.
  • ITIL, Microsoft, and Cloud Certifications are a plus.

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