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Customer Service Team Lead
4 weeks ago
We are seeking a highly skilled Customer Service Supervisor to join our team at M2 Distribution Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Lead a team of customer service representatives to ensure excellent customer service and support.
- Develop and implement customer service strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to resolve customer complaints and issues.
- Provide training and coaching to customer service representatives to enhance their skills and knowledge.
- 1-2 years of experience in customer service or a related field.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of customer service principles and practices.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.
