Customer Service Supervisor Lead

2 days ago


Port Coquitlam, British Columbia, Canada M2 Distribution Ltd Full time
About the Role

We are seeking an experienced Customer Service Supervisor to lead our team in providing exceptional customer service. The successful candidate will have a strong background in customer-facing roles and experience in supervising staff.

Job Description
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 hours per week

The ideal candidate will be responsible for:

  • Co-ordinating activities with other work units or departments
  • Establishing work schedules and procedures
  • Examining and verifying the accuracy of work
  • Identifying workers' training needs
  • Preparing and submitting reports
  • Resolving work problems, providing technical advice, and recommending measures to improve productivity and product quality
  • Training staff/workers in job duties, safety procedures, and company policies
  • Conducting performance reviews
  • Performing same duties as workers supervised
  • Co-ordinating, assigning, and reviewing work
Requirements
  • Bachelor's degree
  • 1 year to less than 2 years of experience in customer service or a related field

The salary range for this position is $45,000-$60,000 per year, depending on experience.

About Us

M2 Distribution Ltd is a leading provider of [industry/service]. We offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.



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