Customer Service Supervisor Lead

3 days ago


Port Coquitlam, British Columbia, Canada Vansa Renovation Ltd Full time

We are seeking an experienced Customer Service Supervisor to lead our team at Master Swift Renovation and Construction.

Job Summary

This is a permanent full-time position, working 40 hours per week. The successful candidate will have excellent communication skills and be able to work under pressure.

About the Role

The Customer Service Supervisor will be responsible for preparing production reports, supervising workers and projects, co-ordinating activities, overseeing apprenticeship training, recruiting and hiring staff, and ensuring health and safety regulations are followed.

The ideal candidate will have 2 years of experience in a similar role and possess strong organizational skills, reliability, and the ability to work as part of a team.

Responsibilities
  • Prepare production and other reports
  • Supervise workers and projects
  • Co-ordinate and schedule activities
  • Oversee apprenticeship training
  • Recruit and hire workers and carry out related staffing actions
  • Train or arrange for training
  • Set up machines and equipment
  • Estimate costs and materials
  • Ensure health and safety regulations are followed

The salary range for this position is $80,000 - $110,000 per year, depending on experience.

Requirements
  • Secondary (high) school graduation certificate required
  • 2 years of experience in a customer service or supervisory role
  • Excellent oral communication skills
  • Organized and reliable
  • Ability to work as part of a team

We offer a competitive salary and benefits package, including a comprehensive health and dental plan, RRSP matching, and paid time off.

About Us

Master Swift Renovation and Construction is a leading provider of renovation and construction services in [location]. We are committed to providing high-quality workmanship and exceptional customer service to our clients.



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