ISG Regulatory Execution Manager

3 weeks ago

Mississauga, Ontario, Canada 08763 Citi Canada Technology Services ULC Full time

Job Summary

This role is responsible for supporting Citi in addressing regulatory commitments and demonstrating strong risk and control principles. The ISG Technology Risk and Control manager will be part of a global team preparing comprehensive closure documentation to explain the actions taken to address the concern reported by the regulators.

Key Responsibilities

  • Quality Reviews/ Control Validation: Ongoing review of supporting documentation for RBCMs and scoping documents for gaps identified by the regulators.
  • Timely escalation of delays or potential unsuccessful validations
  • Understanding RBCMs, how they link to an overarching concern/gap conveyed by the regulators, assessing whether the actions taken deliver the required sustainable controls and are supported by underlying deliverables.
  • Support processes and controls are embedded into the BAU process
  • Ensuring appropriate documentation and change management over newly implemented processes and controls
  • Collecting and validating risk reduction metrics

Internal Audit/QC Interaction

  • Performing/supporting quality reviews of documentation prior to sending to QC and IA
  • Partner with various quality control (QC) and transformation teams for review and check & challenge reviews
  • Interact with IA to manage expectations and pre-review closure material for successful closure
  • Ensuring any issues raised by QC/IA are resolved and cleared prior to RCBM due date
  • Hosting ongoing calls with IA to manage expectations and pre-review closure material for successful closure
  • Supporting lead in committee & process administration, including gathering updates and creating meeting decks, monitoring risks, issues, and escalations

General

  • Supports stakeholders in any governance and/or process related matters
  • Support implementation of common standards, procedures, and governance processes to create and maintain consistent and best in class QR protocols
  • Demonstrated ability to implement continuous improvement and innovation in validation process
  • Assist with the various tasks to develop and coach other members of the team

Qualifications

  • 8-10 years of experience in a related role within technology, risk and control or internal audit
  • Ability to assess holistically whether corrective actions new processes/ tech changes and identify gaps or documentation deficiencies
  • Demonstrate clear and concise written and verbal communication skills with an aptitude in communicating with senior management
  • Proven ability to work concurrent assignments and deliver high quality work within strict deadlines
  • Ability to build strong relationships and interact with Auditors, Compliance, and Independent Controls Groups at various levels.
  • Effective skills to influence & negotiate

Education

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

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