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ISG Regulatory Execution Manager

1 month ago

Mississauga, Ontario, Canada 08763 Citi Canada Technology Services ULC Full time

Job Summary

The ISG Regulatory Execution Manager will play a crucial role in supporting Citi's regulatory commitments by preparing comprehensive closure documentation to explain the actions taken to address concerns reported by regulators. This requires highlighting key controls that have been implemented and are operating sustainably to demonstrate the risk of the concern has been reduced.

Key Responsibilities

  • Quality Reviews/ Control Validation:
    • Ongoing review of supporting documentation for RBCMs and scoping documents for gaps identified by the regulators.
    • Timely escalation of delays or potential unsuccessful validations.
    • Understanding RBCMs, how they link to an overarching concern/gap conveyed by the regulators, assessing whether the actions taken deliver the required sustainable controls and are supported by underlying deliverables.
    • Support processes and controls are embedded into the BAU process.
    • Ensuring appropriate documentation and change management over newly implemented processes and controls.
    • Collecting and validating risk reduction metrics.
  • Internal Audit/QC interaction:
    • Performing/supporting quality reviews of documentation prior to sending to QC and IA.
    • Partner with various quality control (QC) and transformation teams for review and check & challenge reviews.
    • Interact with IA to manage expectations and pre-review closure material for successful closure.
    • Ensuring any issues raised by QC/IA are resolved and cleared prior to RCBM due date.
    • Hosting ongoing calls with IA to manage expectations and pre-review closure material for successful closure.
    • Supporting lead in committee & process administration, including gathering updates and creating meeting decks, monitoring risks, issues, and escalations.
  • General:
    • Supports stakeholders in any governance and/or process related matters.
    • Support implementation of common standards, procedures, and governance processes to create and maintain consistent and best in class QR protocols.
    • Demonstrated ability to implement continuous improvement and innovation in validation process.
    • Assist with the various tasks to develop and coach other members of the team.

Qualifications

  • 8-10 years of experience in a related role within technology, risk and control or internal audit.
  • Ability to assess holistically whether corrective actions new processes/ tech changes and identify gaps or documentation deficiencies.
  • Demonstrate clear and concise written and verbal communication skills with an aptitude in communicating with senior management.
  • Proven ability to work concurrent assignments and deliver high quality work within strict deadlines.
  • Ability to build strong relationships and interact with Auditors, Compliance, and Independent Controls Groups at various levels.
  • Effective skills to influence & negotiate.

Education

  • Bachelor's degree/University degree or equivalent experience.
  • Master's degree preferred.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.