Career Specialist
1 month ago
Role Summary
The Career Coach plays a vital role at Douglas College's Maple Ridge WorkBC Centres. As a key member of the team, you will support clients in achieving and maintaining sustainable labour market attachments. This role involves working with a diverse range of clients, including those receiving Employment Insurance (EI) and Income Assistance.
Key Responsibilities
- Create personalized return to work action plans that identify activities and objectives to support clients in reaching their employment goals.
- Refer clients to access relevant community and WorkBC resources.
- Provide one-to-one coaching on resume writing, job search techniques, labour market information, and career planning materials.
- Determine eligibility for financial supports and Skills Enhancement services.
- Assess and provide clients with tailored services, including Work Experience, Skills Enhancement, Self-Employment, and Customized Employment.
- Maintain regular contact with clients to support, motivate, and monitor their progress.
- Review monthly Key Performance Measures (KPM) and Centre Targets with the Centre Manager to ensure the provision of effective services.
Requirements
- Post-Secondary degree or equivalent level of knowledge and experience in an employment services-related field.
- Certified Career Development Practitioner (CCDP) Certification is an asset.
- Ability to exhibit respect for clients, client diversity, and community partners.
- Strong oral and written communication and interpersonal skills.
- Excellent computer skills, including MS Office Suite, database entry, and online-demand meeting applications.
- Knowledge of local labour market and labour market trends.
- Knowledge of WorkBC systems, processes, and financial model is an asset.
Preferred Qualifications
- Experience in providing excellent customer service while delivering in-person and virtual services.
- Conducting and interpreting client needs assessments.
- Working with individuals with complex barriers and a wide range of cultural backgrounds.
- Preferred certifications include Career Development Practitioner, MBTI certificate, Personality Dimensions, and Job Club Leader.
Working at Douglas College
Douglas College is a leading post-secondary institution in British Columbia. As a Career Coach, you will be part of a dynamic team dedicated to supporting clients in achieving their employment goals. This role offers opportunities for professional growth and development in a fast-paced and rewarding environment.
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