Customer Service Representative

1 week ago


Maple Ridge, British Columbia, Canada Sherwin-Williams Full time
About Us

Sherwin-Williams is a leading provider of paint and painting solutions for the home and professional painter. Our mission is to help our employees and their families live healthier, save smarter and feel better.

Job Summary

We are seeking a highly motivated Customer Service Representative - Paint Specialist to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service, answering questions about Sherwin-Williams products, and recommending solutions to meet customers' needs.

Key Responsibilities:
  • Provide outstanding customer service by answering product-related questions and making recommendations
  • Determine customers' needs and present appropriate products and services
  • Process sales transactions accurately and consistently with policies and procedures
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products as needed to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries as needed
Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent
  • At least 1 year of experience working in a retail, delivery, or customer service position
  • The ability to read, write, comprehend, and communicate effectively in more than one language
  • A valid, unrestricted driver's license (if required)
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary: $45,000 - $60,000 per year (dependent on experience)
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Opportunities for career advancement
Why Work with Us?

Sherwin-Williams is committed to diversity, equity, and inclusion. We believe that everyone deserves an opportunity to succeed and grow. Join our team and discover a rewarding career with opportunities to learn and develop your skills.



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