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Nail Salon Operations Manager

2 months ago

Cambridge, Ontario, Canada Kenny's Nail Spa Full time
Nail Salon Supervisor Job Description

Kenny's Nail Spa is seeking a skilled Nail Salon Supervisor to oversee the daily operations of our nail salon. As a key member of our team, you will be responsible for ensuring the highest level of customer satisfaction and quality service.

Key Responsibilities:
  • Schedule Work: Plan and coordinate the work schedule for our nail technicians to ensure efficient use of time and resources.
  • Maintenance and Repair: Arrange for regular maintenance and repair of our equipment and machinery to prevent downtime and ensure optimal performance.
  • Co-ordination: Coordinate activities with other work units or departments to ensure seamless communication and collaboration.
  • Quality Control: Monitor quality and production levels to ensure that our services meet the highest standards.
  • Cleaning and Sanitation: Oversee the cleaning of specialty and difficult items to maintain a clean and safe working environment.
  • Mechanical Equipment: Supervise the operation of mechanical equipment and machinery to ensure safe and efficient use.
  • Staff Supervision: Supervise, coordinate, and schedule the activities of our nail technicians, providing guidance and support as needed.
  • Training and Development: Train staff in job duties, safety procedures, and company policies to ensure they have the skills and knowledge needed to succeed.
Supervision:

We are looking for a supervisor who can lead a team of 3-4 people and provide guidance and support to ensure their success.

Personal Suitability:
  • Client Focus: Provide excellent customer service and ensure that our clients receive the highest level of satisfaction.
  • Interpersonal Skills: Develop and maintain strong relationships with our clients, colleagues, and partners.
  • Communication: Excellent oral communication skills to effectively communicate with our team and clients.
  • Flexibility: Be flexible and adaptable to changing circumstances and priorities.
  • Initiative: Take initiative to identify and solve problems, and to improve processes and procedures.
  • Organized: Maintain a high level of organization and attention to detail to ensure that tasks are completed efficiently and effectively.
  • Team Player: Work collaboratively with our team to achieve our goals and objectives.
Support for Newcomers and Refugees:

We are committed to creating a welcoming and inclusive work environment for newcomers and refugees. As a supervisor, you will play a key role in supporting our efforts to recruit, train, and integrate newcomers and refugees into our team.

Support for Youths:

We are committed to providing opportunities for youth to develop their skills and gain work experience. As a supervisor, you will work with our youth program to provide on-the-job training, mentorship, and coaching to help them succeed.

Support for Indigenous People:

We are committed to creating a welcoming and inclusive work environment for Indigenous people. As a supervisor, you will play a key role in developing and maintaining relationships with Indigenous communities, businesses, and organizations, and in providing cultural competency training to our team.

Work Term: Permanent

Work Language: English

Hours: 40 hours per week