Senior Food Service Operations Manager

4 weeks ago


Marathon, Canada Pizza Hut Full time
Job Overview

We are seeking a Senior Food Service Operations Manager to join our team at Pizza Hut. In this role, you will be responsible for ensuring the smooth operation of our food service department.

Key Responsibilities
  • Establish efficient work schedules to meet operational demands.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring high-quality products are delivered consistently.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing profitability.
  • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Prepare budgets and cost estimates, analyzing financial data to inform business decisions.
  • Address customer complaints or concerns, providing exceptional service and resolving issues promptly.
  • Maintain accurate records of stock, repairs, sales, and wastage, informing inventory management and ordering decisions.
  • Prepare and submit reports, tracking key performance indicators and operational metrics.
Work Environment
  • Direct supervision: 1-2 people
  • Larger teams: 3-4 people
Benefits
  • Competitive salary range: $55,000 - $65,000 per year
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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