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Food Service Operations Manager

4 weeks ago

Marathon, Canada Subway Full time
About the Job

We are seeking an experienced Food Service Operations Manager to join our team at Subway. In this role, you will be responsible for supervising and coordinating activities of staff who prepare and portion food.

Responsibilities
  • Establish methods to meet work schedules, ensuring seamless operations during peak periods.
  • Supervise and train staff in job duties, sanitation, and safety procedures, promoting a safe working environment.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Ensure that food and service meet quality control standards, upholding Subway's high standards.
  • Address customer complaints or concerns, providing excellent customer service.
  • Maintain accurate records of stock, repairs, sales, and wastage, enabling data-driven decision making.
  • Prepare and submit reports on operational performance, helping inform business decisions.
  • Supervise and check assembly of trays, guaranteeing presentation meets Subway's brand standards.
Requirements
  • Secondary (high) school graduation certificate required.
  • 1-2 years of experience in food service management or a related field.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work independently and as part of a team.
  • Flexibility to adapt to changing priorities and deadlines.
Benefits
  • Paid training program.
  • Ongoing support and mentorship.
  • Opportunities for professional growth and development.
  • A competitive salary: $45,000 - $60,000 per year, depending on location and experience.