Support Services Coordinator

4 weeks ago

Toronto, Ontario, Canada Davidson and Shedden Optometry Full time

Company Overview

Davidson and Shedden Optometry is a leading eye care provider in the community, dedicated to delivering exceptional patient care and service.

Estimated Salary: $45,000 - $55,000 per year.

Job Description

We are seeking an Patient Care Associate to join our team. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our clinic. Your primary responsibility will be to provide administrative support to our optometrists and other healthcare professionals.

Responsibilities:

  • Schedule and confirm appointments with patients;
  • Answer telephone calls and relay messages to staff members;
  • Provide excellent customer service to patients and respond to their inquiries in a timely and professional manner;
  • Greet patients and direct them to the appropriate areas of the clinic;
  • Assist with data entry and maintain accurate records;
  • Prepare correspondence and documents as required;
  • Perform other administrative tasks as assigned by management.

Required Skills and Qualifications:

To be successful in this role, you will need to have:

  • A high school diploma or equivalent;
  • Excellent communication and interpersonal skills;
  • Ability to work independently and as part of a team;
  • Basic computer skills, including proficiency in MS Office;
  • Ability to multitask and prioritize tasks effectively;
  • Good time management and organizational skills.

Benefits:

As a valued member of our team, you can expect a competitive salary, comprehensive benefits package, and opportunities for growth and development. We offer:

  • A salary range of $45,000 - $55,000 per year;
  • A comprehensive health and dental benefits package;
  • Generous paid time off and vacation leave;
  • Professional development opportunities and training programs;
  • A supportive and inclusive work environment.

Location: Our clinic is located at [insert location]. We are easily accessible by public transportation and offer free parking for employees. If you are a motivated and detail-oriented individual who is passionate about providing excellent patient care, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].

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