Administrative Support Specialist

1 month ago

Calgary, Alberta, Canada Acera Insurance Full time

Administrative Support Specialist

We put our people first at Acera Insurance. As an employer of choice, we offer an outstanding workplace and employee culture that creates valuable opportunities for all employees.

Our people are:

  • Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
  • Empowered with a sense of accountability and autonomy to take ownership of their work.
  • Treated with respect and act with integrity by putting clients, colleagues, and community first.
  • Recognized for their achievements and celebrate festivities, big and small, to make work fun.

We also proudly offer most employees the opportunity to become owners. With over 550 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success — which they make possible.

This important and highly visible role provides reception and administrative support to the business with a focus on the coordination of incoming calls, visitors, and deliveries. As part of the Office Administration team, they will participate in a rotation of tasks and projects including opening and closing duties, updating and circulating various staff lists for the office, acting as a liaison for various vendors and other projects to support the business as required.

This is an excellent opportunity to meet and interact with clients and other insurance professionals while gaining a thorough understanding of the business.

Key Responsibilities

  • Provide reception and administrative support to the business.
  • Coordinate incoming calls, visitors, and deliveries.
  • Participate in a rotation of tasks and projects.

Requirements

  • 1+ years of administrative and receptionist experience, insurance industry experience is an asset.
  • Post-secondary certificate, diploma, degree in business administration is an asset.
  • Confident user of the Microsoft Office Suite of products, familiar with office technology such as scanners, copiers, and fax machines.

Values & Competencies

  • High degree of professionalism and integrity.
  • Team player with great communication skills.
  • Flexible and adaptable with proven problem-solving skills.
  • Works well independently as well as on a team.
  • Solution focused with a positive attitude.
  • Committed to excellence in customer service and builds strong relationships at all levels.
  • Demonstrated accountability and reliability in the quality and timeliness of work.
  • Critical thinker with attention to details.

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