Customer Experience Investigator

1 week ago

Regina, Saskatchewan, Canada C3 Client Satisfaction Full time
About the Role

We are seeking a detail-oriented and reliable individual to join our team as a Customer Experience Investigator. As a Mystery Shopping Specialist, you will be responsible for evaluating customer service and store environments in shopping centres or malls.

Key Responsibilities
  • Produce accurate and comprehensive reports on your findings
  • Evaluate customer service and store environments, taking note of any areas for improvement
  • Conduct undercover work to gather information
  • Prepare information (evidence) reports for our team
Requirements
  • Secondary (high) school graduation certificate or equivalent experience
  • Excellent oral communication skills
  • Reliability and attention to detail
  • Ability to work independently and as part of a team
  • Availability for shift or on-call work
What We Offer
  • Opportunity to work with a dynamic team
  • Flexible scheduling to accommodate your needs
  • Chance to make a positive impact on customer experience
How to Apply

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, please submit your application.

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