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Customer Experience Investigator

2 months ago


Regina, Saskatchewan, Canada C3 Client Satisfaction Full time
About the Role

We are seeking a detail-oriented and reliable individual to join our team as a Customer Experience Investigator. As a key member of our team, you will be responsible for evaluating customer service and store environments in shopping centres and malls.

Key Responsibilities
  • Evaluate customer service and store environments
  • Produce reports on your findings
  • Conduct undercover work to gather information
Requirements
  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience or equivalent
  • Excellent oral communication skills
  • Reliability and attention to detail
Work Environment

You will be working in a shopping centre or mall environment, with the ability to travel to different locations as needed. You will be required to use your own transportation and may need to work on-call or shift work.

What We Offer
  • A casual work arrangement with 3 to 6 hours of work per week
  • The opportunity to work in a dynamic and fast-paced environment
  • A competitive hourly rate
Language

This role is available in English or French.