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Customer Experience Investigator

2 months ago


Regina, Saskatchewan, Canada C3 Client Satisfaction Full time
About the Role

We are seeking a skilled individual to join our team at C3 Client Satisfaction as a Customer Experience Investigator. In this role, you will be responsible for evaluating customer service and store environments in a retail setting.

Key Responsibilities
  • Produce detailed reports on customer interactions and store conditions
  • Evaluate the quality of customer service and store environments
  • Utilize investigative expertise to gather information and evidence
Requirements
  • Secondary (high) school graduation certificate or equivalent experience
  • 1 to less than 7 months of experience in a retail or customer-facing role
  • Ability to work on-site at a physical location, with no option for remote work
  • Excellent oral communication skills and attention to detail
Work Environment

This role requires working in a shopping centre or mall environment, with the ability to walk and use own transportation. Public transportation is also available. Travel expenses are not paid by the employer.

What We Offer

As a Customer Experience Investigator at C3 Client Satisfaction, you will have the opportunity to work in a dynamic retail environment and contribute to improving customer satisfaction. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply for this role.