Care Transitions Coordinator- Patient Flow Specialist

1 week ago


Toronto, Ontario, Canada North York General Hospital Full time
Job Summary

We are seeking a highly skilled Care Transitions Coordinator- Patient Flow to join our team at North York General Hospital. As a key member of our Patient Flow department, you will play a critical role in ensuring the smooth transition of patients through our hospital, from admission to discharge.

Key Responsibilities
  • Coordinate and facilitate patient admissions, discharges, transfers, and transitions, utilizing our hospital's flow and access tools, standards, and protocols.
  • Work collaboratively with physicians, Bed Control Specialists, Social Workers, LHINs, community providers, and other stakeholders to ensure timely and appropriate patient placement.
  • Assess patient transition needs and challenges, and identify and mitigate barriers to discharge and care transitions.
  • Support discharge planning and workflow optimization for Resource Matching and Referrals, iPlan Platform, Alternate Level of Care patients, and integrated care models.
  • Capture and track data related to patient flow and transitions operations, and develop KPIs to evaluate performance.
  • Verify, correct, and submit data and compliance reports pertaining to patient flow activities, occupancy, ALC, etc.
Requirements
  • Undergraduate degree in a healthcare discipline.
  • Current membership and good standing with a professional college.
  • Minimum 3 years' recent clinical experience in an acute care hospital setting.
  • Project Management (PMP Certification) and Lean Six Sigma certification are preferred.
  • Excellent communication, facilitation, and conflict resolution skills.
  • Ability to work independently and effectively to assess patient placement needs.
  • Proven leadership skills and data quality management experience.
What We Offer

As a valued member of our team, you will enjoy a highly competitive total compensation package, including benefits, pension, and vacation. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply.



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