Bilingual Operations Coordinator

3 weeks ago


Toronto, Ontario, Canada Cascades Full time

Unlock Your Potential as a Bilingual Dispatcher

Cascades is a leader in sustainable development, and we're looking for a skilled Bilingual Dispatcher to join our team. As a key member of our Recovery + division, you'll play a crucial role in dispatching work efficiently and effectively, utilizing available drivers and equipment.

Key Responsibilities:

  • Dispatch work in a cost-effective manner, leveraging available resources and expertise.
  • Modify routes as needed to maintain efficiency and customer satisfaction.
  • Coordinate trailer shunting with plants to ensure seamless productivity.
  • Communicate changes to inbound and outbound loads to plant teams.
  • Respond promptly and professionally to emails and phone calls.
  • Monitor route performance and production in real-time for assigned drivers.
  • Utilize systems like Geotab and Power BI to drive continuous improvement and achieve service level targets.
  • Liaise with Account Management and Customer Service to address service interruptions or site-level issues.
  • Review previous day's route performance to identify areas for improvement.

Requirements:

  • 3+ years of industry experience.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills and attention to detail.
  • Dependable attendance and a positive team attitude.
  • Above-average math skills and self-motivated problem-solving abilities.
  • Computer literacy in Microsoft Office and custom programming.
  • Bilingualism in English and French is a must.
  • Power BI and Geotab experience are assets.

About Cascades:

Cascades is a source of possibilities, providing sustainable, innovative, and value-creating solutions in packaging, hygiene, and recovery. Join our network of 10,000 talents across North America and discover the full potential of materials, people, and ideas.



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