Bilingual Operations Coordinator
3 weeks ago
Unlock Your Potential as a Bilingual Dispatcher
Cascades is a leader in sustainable development, and we're looking for a skilled Bilingual Dispatcher to join our team. As a key member of our Recovery + division, you'll play a crucial role in dispatching work efficiently and effectively, utilizing available drivers and equipment.
Key Responsibilities:
- Dispatch work in a cost-effective manner, leveraging available resources and expertise.
- Modify routes as needed to maintain efficiency and customer satisfaction.
- Coordinate trailer shunting with plants to ensure seamless productivity.
- Communicate changes to inbound and outbound loads to plant teams.
- Respond promptly and professionally to emails and phone calls.
- Monitor route performance and production in real-time for assigned drivers.
- Utilize systems like Geotab and Power BI to drive continuous improvement and achieve service level targets.
- Liaise with Account Management and Customer Service to address service interruptions or site-level issues.
- Review previous day's route performance to identify areas for improvement.
Requirements:
- 3+ years of industry experience.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Dependable attendance and a positive team attitude.
- Above-average math skills and self-motivated problem-solving abilities.
- Computer literacy in Microsoft Office and custom programming.
- Bilingualism in English and French is a must.
- Power BI and Geotab experience are assets.
About Cascades:
Cascades is a source of possibilities, providing sustainable, innovative, and value-creating solutions in packaging, hygiene, and recovery. Join our network of 10,000 talents across North America and discover the full potential of materials, people, and ideas.
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