Bilingual Operations Coordinator
2 weeks ago
Unlock Your Potential
Cascades is seeking a highly skilled Bilingual Dispatcher to join our team in Scarborough. As a key member of our Recovery + division, you will play a vital role in ensuring the efficient and cost-effective dispatch of work, utilizing available drivers and equipment.
Key Responsibilities:
- Dispatch work in a manner that maximizes efficiency and minimizes costs.
- Modify routes as required to maintain efficiency and customer satisfaction.
- Inform plant(s) of any changes to inbound and outbound loads that may impact workflow.
- Monitor route performance and production in real-time for all assigned drivers.
- Utilize systems such as Geotab and Power BI to identify areas for continuous improvement.
- Liaise with Account Management and Customer Service to communicate service interruptions or site-level issues.
- Inform Transportation Supervisor of driver and/or equipment problems.
Requirements:
- 3 years industry experience.
- Ability to communicate professionally over the radio, phone, and email.
- Strong verbal and written communication skills with a focus on organization.
- Dependable attendance.
- Positive team attitude.
- Above average math skills.
- Self-motivated problem solver.
- Computer literacy in Microsoft Word, Excel, Outlook, and custom programming.
- Bilingual (English & French) proficiency.
- Power BI and Geotab experience an asset.
About Cascades:
Cascades is a leader in sustainable development, providing innovative solutions in packaging, hygiene, and recovery. We value diversity and inclusion, and all qualified candidates will be considered for this position in a fair manner.
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