Bilingual Operations Coordinator

2 weeks ago


Toronto, Ontario, Canada Cascades Full time

Unlock Your Potential

Cascades is seeking a highly skilled Bilingual Dispatcher to join our team in Scarborough. As a key member of our Recovery + division, you will play a vital role in ensuring the efficient and cost-effective dispatch of work, utilizing available drivers and equipment.

Key Responsibilities:

  • Dispatch work in a manner that maximizes efficiency and minimizes costs.
  • Modify routes as required to maintain efficiency and customer satisfaction.
  • Inform plant(s) of any changes to inbound and outbound loads that may impact workflow.
  • Monitor route performance and production in real-time for all assigned drivers.
  • Utilize systems such as Geotab and Power BI to identify areas for continuous improvement.
  • Liaise with Account Management and Customer Service to communicate service interruptions or site-level issues.
  • Inform Transportation Supervisor of driver and/or equipment problems.

Requirements:

  • 3 years industry experience.
  • Ability to communicate professionally over the radio, phone, and email.
  • Strong verbal and written communication skills with a focus on organization.
  • Dependable attendance.
  • Positive team attitude.
  • Above average math skills.
  • Self-motivated problem solver.
  • Computer literacy in Microsoft Word, Excel, Outlook, and custom programming.
  • Bilingual (English & French) proficiency.
  • Power BI and Geotab experience an asset.

About Cascades:

Cascades is a leader in sustainable development, providing innovative solutions in packaging, hygiene, and recovery. We value diversity and inclusion, and all qualified candidates will be considered for this position in a fair manner.



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