Bilingual Membership Coordinator

4 weeks ago


Toronto, Ontario, Canada MT Talent Full time
Bilingual Membership Coordinator

We are seeking a highly skilled and detail-oriented Bilingual Membership Coordinator to join our team at MT Talent. This is a unique opportunity to work in a dynamic and hybrid environment, with a focus on membership renewal, customer service, and community engagement.

Key Responsibilities:
  • Manage the membership renewal process, ensuring timely and accurate communication with members.
  • Collaborate with the Executive team and Finance team to support renewal and fee reminder messaging.
  • Work with Communications to keep member-facing materials current and impactful.
  • Facilitate the new member onboarding process, providing a warm welcome and orientation.
  • Maintain the membership database, ensuring data is up-to-date, accurate, and complete.
  • Proactively communicate the value of membership to new, existing, and potential members.
  • Coordinate and facilitate member presentations and other outreach opportunities.
  • Support the development and execution of growth strategies to increase membership and strengthen retention.
Requirements:
  • Fluent communication skills in English and French (written and spoken).
  • Undergraduate degree or college equivalent.
  • Previous membership coordination and/or experience at a non-profit organization is preferred.
  • Strong attention to detail and organizational skills.
  • Ability to prioritize inquiries, requests, and processes with minimal supervision.
  • Excellent organizational skills and prioritization skills.
What We Offer:
  • 2 weeks vacation with flex time for appointments or ad hoc time off requirements.
  • Office is closed between Christmas and New Year's Day.
  • Summer Fridays.
  • Company benefits (including STD & LTD) from Day 1.
  • RRSP matching program, up to 5%.
  • Paid education and training opportunities.


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