Technical Solutions Expert

5 days ago


Montreal, Quebec, Canada GURUS Solutions Full time

As a Technical Solutions Expert at GURUS Solutions, you will be responsible for contributing to customer projects and managing the practice and people in your area of expertise. You will report to the NetSuite Consulting Practice Director and work closely with project managers and team members to deliver high-quality solutions to our clients.

Key Responsibilities:

  • Act as a technical reference in your field during project problems resolution and escalation
  • Assist project managers with projects and technical resources requiring special attention
  • Contribute to customer projects by performing requirements gathering and analysis, gap identification, solution architecture and design, development, configuration, validation, quality control, documentation and training
  • Respond to customer calls and provide immediate assistance for urgent requests

Requirements:

  • University degree in software engineering, information technology, business or a relevant discipline
  • Knowledge of NetSuite
  • Experienced in all phases of a project: analysis, design, development, conversion, installation, training, support (2+ years)
  • Mastery of the tools, processes and best-practices related to the discipline
  • Strong leadership skills
  • Ability to coach and mentor team members in the art of consulting
  • Excellent communication skills in English and French
  • Knowledge of business processes
  • Management experience in a matrix-based organization is an asset

What We Offer:

  • Competitive starting vacation
  • 40 hours of personal days
  • Group insurance (health & dental)
  • 500$ flex benefits for you and your family, related to health and wellness
  • Dialogue - medical online app
  • Flexible schedule and hybrid work
  • 50% compensation for OPUS/AMT card
  • Continuing education - paid certifications related to your role
  • Internet and cellphone allocation

This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English.



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