Color and Technical Support Specialist

3 weeks ago

Montreal, Quebec, Canada Axalta Full time

Job Title: Color and Technical Support Specialist

At Axalta, we are seeking a highly skilled Color and Technical Support Specialist to join our team. This role involves providing expertise and assistance related to color matching and technical support for Axalta products.

Key Responsibilities:

  • Provide color tool assistance on fan decks, color selectors, and tint chart information.
  • Enter complaints in Salesforce for fan decks chips that do not match the spray out.
  • Notify Color Marketing regarding ColorNet or Mobius improvements needed.
  • Provide guidance on color correction techniques and best practices.
  • Interact with customers and enter interactions into Salesforce.

Technical Support:

  • Serve as the primary point of contact for technical inquiries and issues related to Axalta product offerings.
  • Assist customers with all aspects of actual product usage within all product lines within Axalta.
  • Product selection for their job, how to mix and properly apply products per the TDS.

Customer Assistance:

  • Offer expert guidance and support to customers regarding color and technical.
  • Address inquiries via various channels, including phone, email, chat, and text.

Quality Assurance:

  • Identify areas for improvement in color and technical workflows and recommend solutions.
  • Collaborate with cross-functional teams to implement quality assurance measures.

Documentation and Training:

  • Stay updated on emerging technologies and industry trends.
  • Provide insights to improve our knowledge articles.

Qualifications:

  • Previous Collision Repair or Paint Distributor positions preferred.
  • Strong technical aptitude and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Detail-oriented mindset with a focus on quality assurance and continuous improvement.
  • Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

  • Previous experience in customer support or technical service roles.

  • Color and Technical Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada Axalta Full time

    Job Summary:The Color and Technical Support Specialist plays a crucial role in providing expertise and assistance related to color matching and technical support for Axalta products. This position involves collaborating with various teams to ensure accurate color assistance, troubleshooting technical issues with the application of Axalta products in our...

  • Color and Technical Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada Axalta Full time

    Job Summary:The Color and Technical Support Specialist at Axalta is responsible for providing expertise and assistance related to color matching and technical support for Axalta products. This role involves collaborating with various teams to ensure accurate color assistance, troubleshooting technical issues with the application of Axalta products in our...

  • Color and Technical Support Specialist

    1 month ago

    Montreal, Quebec, Canada Axalta Full time

    About the Role:The Color and Technical Support Specialist is a key member of our team, responsible for providing expert assistance and support to customers regarding Axalta products. This role involves collaborating with various teams to ensure accurate color assistance, troubleshooting technical issues, and delivering exceptional customer support.Key...

  • Color and Technical Support Specialist

    1 month ago

    Montreal, Quebec, Canada Axalta Full time

    About the Role:The Color and Technical Support Specialist is a key member of our team, responsible for providing expert assistance and support to customers regarding Axalta products. This role involves collaborating with various teams to ensure accurate color assistance, troubleshooting technical issues, and delivering exceptional customer support.Key...

  • Color and Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Axalta Full time

    Job Summary:The Axalta Color and Technical Support Specialist is responsible for providing expertise and assistance related to color matching and technical support for Axalta products. This role involves collaborating with various teams to ensure accurate color assistance, troubleshooting technical issues with the application of Axalta products in our...

  • Color and Technical Solutions Expert

    2 days ago

    Montreal, Quebec, Canada Axalta Full time

    Axalta is seeking a skilled Color and Technical Solutions Expert to join our team.Job SummaryThe ideal candidate will possess strong technical aptitude, excellent communication skills, and the ability to troubleshoot complex customer issues related to color matching and technical support for Axalta products.Key Responsibilities:Provide expertise in color...

  • Technical Specialist

    1 month ago

    Montreal, Quebec, Canada Axalta Full time

    About the Role:The Color and Technical Support Specialist is a key member of our team, responsible for providing expertise and assistance related to color matching and technical support for Axalta products.Key Responsibilities:Provide color tool assistance on fan decks, color selectors, and tint chart information.Enter complaints in Salesforce for fan decks...

  • Technical Specialist

    1 month ago

    Montreal, Quebec, Canada Axalta Full time

    About the Role:The Color and Technical Support Specialist is a key member of our team, responsible for providing expertise and assistance related to color matching and technical support for Axalta products.Key Responsibilities:Provide color tool assistance on fan decks, color selectors, and tint chart information.Enter complaints in Salesforce for fan decks...

  • Technical Specialist

    4 weeks ago

    Montreal, Quebec, Canada Axalta Full time

    About the Role:The Color and Technical Support Specialist is a key member of our team, responsible for providing expertise and assistance related to color matching and technical support for Axalta products.Key Responsibilities:Provide color tool assistance on fan decks, color selectors, and tint chart information.Enter complaints in Salesforce for fan decks...

  • Technical Specialist

    4 weeks ago

    Montreal, Quebec, Canada Axalta Full time

    About the Role:The Color and Technical Support Specialist is a key member of our team, responsible for providing expertise and assistance related to color matching and technical support for Axalta products.Key Responsibilities:Provide color tool assistance on fan decks, color selectors, and tint chart information.Enter complaints in Salesforce for fan decks...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada beBee Professionals Full time

    Job Description: Technical Support SpecialistbeBee Professionals is looking for a Technical Support Specialist to provide technical assistance to our customers. The successful candidate will have a Bachelor's degree in Computer Science or a related field and a minimum of two years of experience in a customer service or technical support role. The candidate...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada beBee Professionals Full time

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as providing outstanding customer service.The ideal candidate will have a strong technical background, excellent...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada beBee Professionals Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals in Montreal. The ideal candidate will have a strong background in customer service and technical support, with excellent problem-solving and communication skills.The successful candidate will be responsible for:Troubleshooting customer issues and providing...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Velan Full time

    Specialist, After-Market Technical ServicesVelan is seeking a highly skilled and motivated individual to join our team as a Specialist, After-Market Technical Services. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers and end-users, ensuring their operations are minimally...

  • Technical Support Specialist

    2 months ago

    Montreal, Quebec, Canada Talentuch Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and effective technical...

  • Technical Support Specialist

    2 months ago

    Montreal, Quebec, Canada Talentuch Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and effective technical...

  • Technical Support Specialist

    2 months ago

    Montreal, Quebec, Canada Talentuch Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and effective support to customers...

  • Technical Support Specialist

    2 months ago

    Montreal, Quebec, Canada Talentuch Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and effective support to customers...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada beBee Professionals Full time

    Technical Support SpecialistBeBee Professionals is looking for a Technical Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong understanding of customer service principles and practices, as well as a working knowledge of customer service software, databases, and tools.Responsibilities include responding...

  • Technical Support Specialist

    2 months ago

    Montreal, Quebec, Canada Talentuch Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support to customers via phone,...