Technical Support Specialist

3 weeks ago


Richmond, British Columbia, Canada InfoSpec Systems Inc. Full time

We are seeking a skilled Technical Support Specialist to join our team at InfoSpec Systems Inc. as a Help Desk Representative. As a Systems Support Technician, you will be responsible for providing exceptional technical support to our clients.

Key Responsibilities
  • Provide technical assistance to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer hardware, software, and networking equipment
  • Collaborate with internal teams to resolve complex technical issues
  • Document and maintain accurate records of client interactions and technical issues
Requirements
  • College diploma or equivalent in a related field
  • 1-2 years of experience in a help desk or technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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